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Privacy Policy

Last Updated: January 28, 2025

1. Introduction

Welcome to samarkishor.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletters or services
  • Request a quote or consultation
  • Purchase our services
  • Communicate with us via email or phone

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Time and date of visits
  • Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our AI automation services
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Billing and Payments: To process transactions and send invoices
  • Marketing: To send promotional materials and service updates (with your consent)
  • Analytics: To analyze website usage and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Email service providers
  • Cloud hosting services
  • Analytics providers
  • CRM platforms (e.g., Go High Level)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity
  • Protect the rights and safety of our users and the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

  • Account information: Duration of service plus 2 years
  • Transaction records: 7 years for tax and legal purposes
  • Marketing communications: Until you unsubscribe
  • Website analytics: 26 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Objection and Restriction

You have the right to object to or restrict certain processing of your personal information.

7.5 Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

7.6 Marketing Opt-Out

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise your rights, please contact us at: info@samarkishor.com

8. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Third-party services we may integrate with include:

  • Go High Level (CRM and automation platform)
  • Social media platforms
  • Analytics providers
  • Payment processors

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our services, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure your information receives adequate protection, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection regulations

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at info@samarkishor.com

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access, rectification, and erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

  • Contract performance: To provide services you've requested
  • Legitimate interests: To operate and improve our business
  • Consent: For marketing communications (where required)
  • Legal compliance: To meet legal obligations

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@samarkishor.com

Phone: +1 (555) 123-4567

Website: samarkishor.com

We will respond to your inquiry within 30 days.

15. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms. Your continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of those changes.

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